Your Business Central data is current. Your ops decisions are 2 days late.
The data exists. The reports run. The people are there.
The gap is execution — decisions that take 48 hours when the system already knew the answer Monday morning.
Copilot answers questions. OpsGrid decides and acts.
Decision latency costs $800K–$2.4M per year for a $50M operation — missed OTIF, emergency freight, excess inventory, manual coordination. OpsGrid closes it. What's your number? →
Modelled from: OTIF penalties (1–3% revenue), emergency freight (3–5× standard rate), excess inventory carrying cost, and manual coordination overhead. Baseline: $50M annual revenue, 2–3 day average operational decision cycle. Source: live Business Central deployments, 2023–2025.
OpsGrid is decision infrastructure for mid-market manufacturers, distributors, and logistics operators on Dynamics 365 Business Central. Governed decision agents monitor ERP signals continuously, surface ranked operational risks to named owners, and execute approved actions inside Microsoft Teams. Nothing posts to Business Central without explicit approval — an architectural constraint, not a policy setting.
2.3 days → 1.2 hours
20/month → 3/month
in first 90 days
human approval
From one active OpsGrid beta deployment · Dynamics 365 Business Central · mid-market manufacturer · baseline captured at project start, outcomes at 30 and 90 days.
OpsGrid surfaces stockout risk before inventory goes negative. Named items, revenue exposed, decision owner assigned.
Dead stock carries a cost most teams never see. OpsGrid identifies slow-moving inventory and flags it to the right owner.
OpsGrid scores vendor reliability from live BC data. Poor performance triggers escalation before your operations suffer.
"We were spending two to three days chasing down decisions that should have been made in the morning. The first week on OpsGrid, three of those decisions arrived in Teams before I had my coffee."
76% of organisations that embed AI into a formal decision governance model report 25%+ operational improvement — Hackett Group, 2026 Supply Chain Key Issues Study. OpsGrid is that governance model for Dynamics 365 Business Central.
"Not every AI system should be allowed to operate near physical or financial consequence. The closer AI gets to execution, the greater the need for context, governance, and human oversight." — ARC Advisory Group, Supply Chain Decision Intelligence, 2026. OpsGrid's approval-before-write architecture was built for exactly this constraint.
Read: Decision Infrastructure vs. Decision Intelligence — what makes them different →Decision infrastructure is the next layer.
Beyond the Pilot: Why OpsGrid Is Designed Differently
Most AI initiatives fail because they begin as experiments.
OpsGrid enters as production infrastructure: named decision owners, approval gates, audit trails. Not a pilot. Not a proof-of-concept. Inventory risk, dead stock, overdue POs, supplier follow-up — production-grade operational signals from day one.
83% of operations teams running AI pilots find that insights surface but decisions still happen in meetings and email. The problem is governance: no named decision owner, no trigger, no approval trail, no audit. OpsGrid is the governance layer — every ranked decision has an owner, every approval has an audit trail, every recommendation is grounded in live Business Central data. That is why OpsGrid is production infrastructure, not another pilot.
Signal. Route. Approve. Execute. Audit.
The questions your ops team currently waits 2 days to answer. OpsGrid surfaces them from live BC data, routes the right action to the right person, and executes with your approval.
- Which items are at risk of stockout? ranked by revenue exposed
- What inventory hasn't moved in 60+ days?
- How much cash is frozen in dead stock?
- Where should we transfer stock between locations?
- What needs to be reordered right now?
- Which suppliers have the worst on-time delivery?
- Are there POs stuck in approval?
- Are there overdue supplier deliveries?
- Which items can we consolidate into a single PO?
- Show me open purchase orders by vendor
- Show sales orders by status: draft, open, released
- Which orders are sitting in Draft without action?
- Show me all orders for a specific customer
- Show recent invoices: open, draft, paid
- Every signal ranked by cost impact — highest-risk decisions surface first in Microsoft Teams
- Ask anything in plain English: order status, vendor performance, overdue receivables — answered from live BC data in seconds
- Powered by AskOps: IntelliConnectQ's conversational ERP interface, built into OpsGrid for Business Central
- When a reorder threshold is crossed, OpsGrid fires a Teams card. One confirmation creates the Draft PO. Nothing posts to BC without your sign-off.
- Nothing posts to BC without explicit human approval. An architectural constraint, not a policy setting.
- Every action logged to an audit channel: who saw it, who decided, what they chose
- Full ActionOpsHQ (routing rules, SLA escalation, decision learning) is in development.
- OpsGrid lives where your team already operates. No new dashboards, no new logins.
- Designed specifically for Dynamics 365 Business Central.
- 3-week deployment. ROI in 60 days or 50% refund.
What your ops team can use today.
These are the questions ops leaders ask in meetings and wait 2 days to get answered. OpsGrid answers them from live BC data — no navigation, no export, no email thread.
- Which items are approaching stockout?
- What is our current stock cover by item?
- Which items have zero movement in 90 days?
- What is dead stock value by location?
- Which reorder points are breached right now?
- Which purchase orders are overdue by vendor?
- Which suppliers have the worst on-time delivery?
- What open POs exceed their expected delivery date?
- Which vendors have outstanding quality holds?
- What is our total committed spend this month?
- Which open sales orders are at risk of OTIF breach?
- What is our current order fulfilment rate?
- Which customer orders are pending beyond SLA?
- Which items have backorders with no supply in sight?
- What is the value of shipments delayed this week?
Dynamics 365 Business Central required · Active Beta · 3-week deployment · ROI in 60 days or 50% refund
Estimate your annual decision latency cost
Based on IntelliConnectQ analysis across mid-market BC deployments — decision latency costs $800K–$2.4M annually for a $50M company. Scale by your revenue and average response time.
The decision routing architecture behind OpsGrid is already running. AskOps is a live bespoke deployment for a mid-market manufacturer: conversational operations on a custom ERP, built on the same signal-surface-approve architecture. OpsGrid brings that to Dynamics 365 Business Central as a productized platform with proactive monitoring and Teams-native approval flows.
The weekly ops review your team doesn't have to build.
Teams handles real-time decisions. This view gives your ops reviewer everything else: what was surfaced, who acted, what resolved, and what still needs follow-up. Built from live BC data. No export, no pivot table, no meeting to prepare for it.
Your team is chasing answers Business Central already has. OpsGrid surfaces them to the right person before the problem costs you.
Read-only BC access. No external data store. Human approval before any write. Full architecture, permission model, and self-hosted LLM option.
3-week deployment. Measurable ROI in 60 days or 50% back. What decision latency costs a $50M operation — and when OpsGrid pays for itself.
Production delays and cost variances that surface in BC Tuesday and reach the plant head Friday. OpsGrid closes that gap.
OpsGrid for manufacturing →Credit holds, backorder SLAs, and stockout risk that stall in BC for days without a named owner.
OpsGrid for distribution →Delivery exceptions and invoice disputes scattered across five systems. Zero decisions moving until someone owns them.
OpsGrid for logistics →LangGraph engine, BC APIs, MS Teams Chat Framework. What OpsGrid reads, and what it never writes without approval.
View the architecture →You spent millions on Business Central. Make it actually run the business.
BC is the system of record for thousands of mid-market manufacturers, distributors, and operators. The data is there. The reports exist. Operational decisions still happen in spreadsheets, email threads, and the weekly ops call, because the cost of pulling the right view, framing the right question, and getting a decision in front of the right person is still measured in days, not hours.
OpsGrid eliminates that cost. It transforms Business Central from a system of record into a system of action — purpose-built for the BC schema, the BC permission model, and the workflows BC implementers already understand. The first decision infrastructure platform engineered specifically for Dynamics 365 Business Central.
Video walkthrough · Coming soon
See OpsGrid running on a live BC environment.
We connect to your BC tenant. You see OpsGrid surface signals from your actual vendors, open POs, and inventory positions. No mock data, no slides.
A decision latency map: the 3–5 decisions your operation is slow on, what each delay costs, and which OpsGrid signals cover them.
OpsGrid is a decision infrastructure layer for Dynamics 365 Business Central, currently in active beta with a focused group of mid-market manufacturers, distributors, and logistics operators. Decision infrastructure starts with Business Central. The architecture supports any ERP.
OpsGrid monitors Business Central for operational signals — stockout risk, overdue purchase orders, production delays — and surfaces ranked recommendations into Microsoft Teams as actionable cards. Human approval required before any write to BC.
Designed for manufacturers, distributors, and logistics operators on Dynamics 365 Business Central — typically 100–2,000 employees, with a dedicated operations function.
Why not build this with Power Platform?
It comes up in almost every evaluation. Here is the honest answer.
- 6–18 months to build and test equivalent logic
- Per-user licensing adds up fast at scale
- Internal IT owns the maintenance burden
- Decision ownership and audit trail require custom builds
- No operational signal library — you define every threshold
- Live in 3 weeks against your BC environment
- No per-seat fees — one implementation fee, one monthly access fee
- We maintain the platform; you maintain the decision rules
- Decision ownership and audit trail built into the architecture
- BC-specific signal library: inventory, purchasing, production, sales
Power Platform is the right answer if you have a dedicated Power Apps team, internal maintenance capacity, and 12+ months before you need ROI. OpsGrid is the right answer if you need the outcome now.
BC shipped native agents. OpsGrid is the governance layer across them.
Microsoft's Wave 1 2026 shipped task-specific agents for Business Central: Payables Agent handles invoice matching, Sales Order Agent handles order entry. These are single-task tools. They don't monitor production signals. They don't route across signal types. No governance layer. No audit trail for who decided what.
OpsGrid operates across the operational signals that cross decision owners: production at risk, stockout before a run, credit holds, delivery exceptions, cost variance. It assigns each signal to a named owner with a response SLA, captures the decision in Teams, writes the approved action to BC, and logs the complete trail.
The native agents automate task execution. OpsGrid governs how decisions get made across them. They're complementary — automation without governance gives you speed without accountability.
The ops lead is out. The factory still knows what to do.
Most manufacturing operations run on one person's institutional knowledge. Which supplier was blocked and why. What the Thursday escalation path means. Who to call when BC shows a cost variance that doesn't match what actually happened on the floor. When that person is out — on leave, sick, or departed — the knowledge gap is immediate.
OpsGrid's decision log isn't a compliance artifact. Every signal, routing, approval, override, and outcome is recorded — who saw it, who decided, what they chose, what executed in BC. That record is institutional memory your operation owns permanently. It assembles itself in the course of normal operations.
What teams ask before applying for beta access.
AskOps is our conversational ERP layer for SAP, NetSuite, Dynamics 365, Odoo, and custom systems — the same natural language query architecture, deployed for any ERP.
Apply for OpsGrid Beta Access.
We review every application personally. You'll hear back within 48 hours. Entry starts with a free Decision Latency Audit — we map where your BC data is getting stuck and quantify the cost before you commit to anything.
- Dynamics 365 Business Central required
- 3-week deployment · ROI in 60 days or 50% refund
- No unsolicited sales calls. Your answers are read by a human.
Prefer a call first? Book a live demo →
See OpsGrid running on your BC environment.
OpsGrid is in active beta with manufacturing, distribution, and logistics operators on Dynamics 365 Business Central. We start with a free Decision Latency Audit, mapping exactly where your BC data is getting stuck and what it's costing you. No slides. Just a number.
Apply for beta access →Not ready for a demo? Tell us your biggest constraint:
We'll send the workflow most relevant to you. No calendar, no pitch.
Thinking on decision infrastructure, AI in operations, and Dynamics 365 BC, from the IntelliConnectQ team.