Your Business Central data is current. Your ops decisions are 2 days late.
Decision infrastructure: software that identifies operational problems, recommends actions, and routes approvals automatically — so decisions that took 2 days now take minutes.
Copilot answers questions. OpsGrid decides and acts.
Decision latency costs $800K–$2.4M per year for a $50M operation — missed OTIF, emergency freight, excess inventory, manual coordination. OpsGrid closes it.
OpsGrid deploys autonomous agents on your Business Central environment to monitor ERP signals continuously, surface ranked operational risks to named decision owners, and execute approved actions inside Microsoft Teams. Human-governed execution — nothing posts to Business Central without explicit approval.
2.3 days → 1.2 hours
20/month → 3/month
in first 90 days
human approval
From one active OpsGrid beta deployment · Dynamics 365 Business Central · mid-market manufacturer · baseline captured at project start, outcomes at 30 and 90 days.
76% of organisations that embed AI into a formal decision governance model report 25%+ operational improvement — Hackett Group, 2026 Supply Chain Key Issues Study. OpsGrid is that governance model for Dynamics 365 Business Central.
"Not every AI system should be allowed to operate near physical or financial consequence. The closer AI gets to execution, the greater the need for context, governance, and human oversight." — ARC Advisory Group, Supply Chain Decision Intelligence, 2026. OpsGrid's approval-before-write architecture was built for exactly this constraint.
Read: Decision Infrastructure vs. Decision Intelligence — what makes them different →Beyond the Pilot: Why OpsGrid Is Designed Differently
83% of operations teams running AI pilots find that insights surface but decisions still happen in meetings and email. The problem is governance: no named decision owner, no trigger, no approval trail, no audit.
OpsGrid is the governance layer. Every ranked decision has an owner. Every approval has an audit trail. Every recommendation is grounded in live Business Central data, not a weekly export. That is why OpsGrid is production infrastructure, not another pilot.
Signal. Route. Approve. Execute. Audit.
The questions your ops team currently waits 2 days to answer. OpsGrid surfaces them from live BC data, routes the right action to the right person, and executes with your approval.
- Which items are at risk of stockout? ranked by revenue exposed
- What inventory hasn't moved in 60+ days?
- How much cash is frozen in dead stock?
- Where should we transfer stock between locations?
- What needs to be reordered right now?
- Which suppliers have the worst on-time delivery?
- Are there POs stuck in approval?
- Are there overdue supplier deliveries?
- Which items can we consolidate into a single PO?
- Show me open purchase orders by vendor
- Show sales orders by status: draft, open, released
- Which orders are sitting in Draft without action?
- Show me all orders for a specific customer
- Show recent invoices: open, draft, paid
- Every signal ranked by cost impact — highest-risk decisions surface first in Microsoft Teams
- Ask anything in plain English: order status, vendor performance, overdue receivables — answered from live BC data in seconds
- Powered by AskOps: IntelliConnectQ's conversational ERP interface, built into OpsGrid for Business Central
- When a reorder threshold is crossed, OpsGrid fires a Teams card. One confirmation creates the Draft PO. Nothing posts to BC without your sign-off.
- Nothing posts to BC without explicit human approval. An architectural constraint, not a policy setting.
- Every action logged to an audit channel: who saw it, who decided, what they chose
- Full ActionOpsHQ (routing rules, SLA escalation, decision learning) is in development.
- OpsGrid lives where your team already operates. No new dashboards, no new logins.
- Designed specifically for Dynamics 365 Business Central.
- 2-week deployment. ROI in 30 days or 50% refund.
The decision routing architecture behind OpsGrid is already running. AskOps is a live bespoke deployment for a mid-market manufacturer: conversational operations on a custom ERP, built on the same signal-surface-approve architecture. OpsGrid brings that to Dynamics 365 Business Central as a productized platform with proactive monitoring and Teams-native approval flows.
"We were spending two to three days chasing down decisions that should have been made in the morning. The first week on OpsGrid, three of those decisions arrived in Teams before I had my coffee."
The weekly ops review your team doesn't have to build.
Teams handles real-time decisions. This view gives your ops reviewer everything else: what was surfaced, who acted, what resolved, and what still needs follow-up. Built from live BC data. No export, no pivot table, no meeting to prepare for it.
You spent millions on Business Central. Make it actually run the business.
BC is the system of record for thousands of mid-market manufacturers, distributors, and operators. The data is there. The reports exist. Operational decisions still happen in spreadsheets, email threads, and the weekly ops call, because the cost of pulling the right view, framing the right question, and getting a decision in front of the right person is still measured in days, not hours.
OpsGrid eliminates that cost. It transforms Business Central from a system of record into a system of action — purpose-built for the BC schema, the BC permission model, and the workflows BC implementers already understand. The first AI-native decision infrastructure platform engineered specifically for Dynamics 365 Business Central.
Video walkthrough · Coming soon
See OpsGrid running on a live BC environment.
We connect to your BC tenant. You see OpsGrid surface signals from your actual vendors, open POs, and inventory positions. No mock data, no slides.
A decision latency map: the 3–5 decisions your operation is slow on, what each delay costs, and which OpsGrid signals cover them.
OpsGrid is an AI-native decision infrastructure layer for Dynamics 365 Business Central, currently in active beta with a focused group of mid-market manufacturers, distributors, and logistics operators. Decision infrastructure starts with Business Central. The architecture supports any ERP.
OpsGrid monitors Business Central for operational signals — stockout risk, overdue purchase orders, production delays — and surfaces ranked recommendations into Microsoft Teams as actionable cards. Human approval required before any write to BC.
Designed for manufacturers, distributors, and logistics operators on Dynamics 365 Business Central — typically 100–2,000 employees, with a dedicated operations function.
What teams ask before applying for beta access.
AskOps is our conversational ERP layer for SAP, NetSuite, Dynamics 365, Odoo, and custom systems — the same natural language query architecture, deployed for any ERP.
See OpsGrid running on your BC environment.
OpsGrid is in active beta with manufacturing, distribution, and logistics operators on Dynamics 365 Business Central. We start with a free Decision Latency Audit, mapping exactly where your BC data is getting stuck and what it's costing you. No slides. Just a number.
Apply for beta access →Thinking on decision infrastructure, AI in operations, and Dynamics 365 BC, from the IntelliConnectQ team.