What if OpsGrid doesn't deliver ROI in 30 days?

We offer a 30-day ROI guarantee: measurable results within 30 days of go-live or we refund 50% of the implementation cost. The metric is agreed at the start. No ambiguity about whether the guarantee applies.

For Ops Heads & Plant Managers

Your team shouldn't have to open the ERP to know what's wrong.

OpsGrid monitors Business Central continuously and surfaces ranked decisions — stockout risk, overdue POs, production at-risk — directly into Microsoft Teams. Your team reads a card, approves an action, and moves on. No new tool. No retraining. Nothing posts to BC without their sign-off.

See OpsGrid in action → Book a 60-min call

The daily reality

Three things slowing your ops team down right now.

A systems problem, with a specific fix.

Escalation instead of execution

Every question your team can't answer in 30 seconds becomes a meeting request. Leaders spend their day answering queries that should resolve themselves.

Answers take 2–3 days

The data is in BC. But getting to it means navigation, exports, emails, and the weekly ops call. By then, the window to act has passed.

AI pilots that changed nothing operationally

Impressive demos, zero operational change. Six months in, the team is still running on gut feel, email chains, and last week's spreadsheet.

How OpsGrid works

Three steps. Your team is already at step three.

OpsGrid does the heavy lifting before anyone on your team sees anything. By the time a decision arrives in Teams, it's already ranked, costed, and ready to action.

BC monitors 24/7

OpsGrid continuously watches Business Central — stockout risk, overdue POs, production gaps, budget breaches. Ranked by cost impact, not by who shouted loudest.

Actionable card in Teams

The decision surfaces as a structured card in the Teams channel you choose — with the context, cost, and recommended action already attached. No login required.

Approve, reject, or escalate — human-in-the-loop by design

One button. The action routes back to BC — or doesn't. Nothing posts without explicit human sign-off. Every action is logged to an audit channel.

What changes on day one

Four things your team will notice immediately.

Decisions in Teams, where your team already works

OpsGrid delivers to Microsoft Teams. No separate portal, no new URL to bookmark.

Zero onboarding required

If your team can read a Teams card and click a button, they can use OpsGrid. No documentation.

Conversational operations ERP — answers in plain English

Team members can ask anything — "What's the status of SO-4721?", "Which POs are overdue?", "Show sales orders by status", "Which invoices are open this week?", "Show orders for Adatum", "Which suppliers have the worst on-time delivery?" — and get a live answer from BC in seconds. No navigation, no exports.

Full audit trail from day one

Every decision surfaced, every approval given, every action taken — logged automatically. Your audit trail is built as a side-effect of normal operations.

Real results

What changes after 30 days.

Modelled on live Business Central deployments in manufacturing and distribution. Outcomes from real operational environments.

Decision infrastructure in production

Mid-market manufacturer, Dynamics 365 Business Central, 2-week deployment.

60×

Faster decisions
2.3 days → 1.2 hours

85%

Fewer stockout incidents
20/month → 3/month

80%

Expedite cost reduction
within 90 days

BC writes without
human approval

Common questions

What ops heads ask us first.

Does my team need to learn a new system to use OpsGrid?

No. OpsGrid delivers decisions as cards in Microsoft Teams — where your team already works. There is no new dashboard, no new login, and no training required beyond reading a Teams message.

What does OpsGrid need access to in Business Central?

OpsGrid reads purchase orders, inventory levels, production status, and sales from Business Central. Your IT team provisions a read-only service account during Week 1 of deployment. That is the only IT touchpoint. Your ops team sees decision cards in Teams and never interacts with BC credentials.

How long does deployment take?

Two weeks from kickoff to live. Week one covers BC connection and decision type configuration. Week two covers Teams integration and approval routing. Your team is using it within 14 days.

Can it work with our existing Teams setup?

Yes. OpsGrid connects to your existing Teams tenant via webhook. No new infrastructure is required. Decisions are delivered to the channels and users you specify during configuration.

What if it doesn't deliver ROI in 30 days?

We offer a 30-day ROI guarantee: measurable results within 30 days of go-live or we refund 50% of the implementation cost. No ambiguity about what counts: we agree the metric at the start.

Can we control which signals surface and how sensitive the thresholds are?

Yes. During Week 1 of deployment, you define which signal types matter: stockout thresholds, PO overdue windows, production gap criteria, and which Teams channels they route to. If a signal fires too often on false positives, you adjust the threshold. The configuration is yours to tune.