See where your operational decisions stall.
12 questions. 3 minutes. Signal, Route, Approve, Execute, Audit: scored, and mapped to exactly where the gap is.
No account needed. Your total score is free. The full stage breakdown unlocks with your email.
Five stages, one score
Signal, Route, Approve, Execute, Audit. Five points where an operational decision moves from your ERP to an executed action. Most operations leak time at one or two of these stages without knowing which one.
This diagnostic scores all five from twelve questions about how your team handles today's exceptions: stockouts, credit holds, shipment delays, approval requests. The result maps decision latency by stage, not a single composite number.
- Route: how fast a signal reaches the right person
- Approve: how long approvals sit unactioned
- Execute: whether it still requires manual re-entry into the ERP
Built from the same five-stage model behind OpsGrid's decision latency work in Dynamics 365 Business Central deployments. The same gap shows up as stuck working capital on the finance side.
If your score points to a specific stage, talk to us about closing it. Or read how a 5-decision protocol handles the Approve stage under pressure.
What the twelve questions actually surface
Most teams describe their exception handling in generalities: the ops team handles it, someone follows up. The diagnostic asks for specifics instead: how the signal is caught today, where in the chain it stalls, how often it stalls there, and what closing that gap would be worth.
Four things get scored: the current process, where it breaks, what the break costs, and what changes if it doesn't.
"We should improve visibility" and "nine purchase orders sat in approval for 141 days last quarter" are two different findings. This diagnostic is built to produce the second one.