For Founders, CEOs & Managing Directors

What does operational AI actually cost, and when does it pay back?

OpsGrid cuts operational decision latency from days to hours: deployed in 3 weeks, ROI measurable by day 30. No seat fees. No subscriptions. Engineered for mid-market manufacturers, distributors, and logistics operators running Dynamics 365 Business Central.

Book a 60-min discovery call → See OpsGrid

The business case

What the OpsGrid return looks like in production.

Modelled on live Business Central deployments in manufacturing and distribution.

Decision infrastructure in production

Mid-market manufacturer, Dynamics 365 Business Central, 3-week deployment.

Faster
Decisions, days to hours
Signals reach a named owner the same day, not at the next ops call
Fewer
Stockout incidents
Risk surfaces from BC before the shelf goes empty, not after
Lower
Expedite cost
Fewer late catches means fewer rush freight orders
$0
BC writes without
human sign-off

Time to value

Live in 3 weeks. ROI measurable in 30 days.

OpsGrid connects to what you already have. No long integration project, no data migration.

Week 1–2

Deploy and connect

BC connection established, decision types configured, permission scope agreed. Teams webhook live. Your environment, your credentials, nothing moved.

Week 3–4

Team using it in Teams

First decisions surfaced. Approval routing live. Your ops team is acting on BC data from a Teams card.

Day 30

ROI measurable

The metric we agreed at kickoff is tracked and reported. Decision latency down, stockout frequency down, expedite spend down.

What you're replacing

The process around BC, not BC itself.

OpsGrid sits on top of Business Central. It replaces the email chains, ops calls, and spreadsheet decisions your team uses to extract value from BC.

Before OpsGrid
With OpsGrid
Weekly ops call to surface what BC already knows
Ranked decisions in Teams, daily, before the situation becomes a crisis
Email chain to find an answer that's in BC
One question in Teams, live BC data, answer in seconds
6-click navigation in BC to check a PO or stock level
Natural language query: "What POs are overdue?", answered instantly
Spreadsheet decisions with no cost weighting or audit trail
Cost-weighted recommendations, human approval, full audit trail in BC

Cost model

One implementation fee. One monthly access fee.

What you pay

  • Implementation fee: covers BC integration, Teams setup, 3-week deployment
  • Monthly access: includes monitoring, support, and decision model updates
  • No charges until you're live and using it

What we track: measurable results within 30 days of go-live, on the metric we agree with you at kickoff.

What you don't pay

  • Per-seat fees. OpsGrid charges by deployment, not by user.
  • Data migration costs. Nothing moves out of BC.
  • Retraining budget. Your team reads a Teams card.
  • New platform licences. Runs on BC and Teams you already have.
  • Separate BI dashboards. Decisions come to your team.

Common questions

What founders and MDs ask us first.

How much does OpsGrid cost?
OpsGrid is priced as an implementation fee plus monthly access. There are no per-seat fees, no migration costs, and no retraining overhead. We share indicative pricing on the first discovery call once we understand the scope of your BC environment and the decision types you want to automate.
How long until we see ROI?
Most deployments show a measurable change in the agreed metric, decision latency reduction, stockout frequency, or expedite cost, within 30 days of go-live. We agree that metric with you before deployment begins, so there's no ambiguity about what we're tracking.
Do we need to replace any existing systems?
No. OpsGrid sits on top of Business Central and delivers into Microsoft Teams. It does not replace BC, replace your ERP, or require a new platform. You keep everything you have. OpsGrid adds the decision infrastructure layer that turns BC data into executed, auditable decisions.
What does implementation involve?
Three weeks. Week one: BC connection, decision type configuration, permission scoping. Week two: Teams integration, approval routing, team walkthrough. Week three: Go-live walkthrough, first live signals reviewed, routing finalised. By day 21 your team is using it. By day 30, ROI is measurable.
What size company is OpsGrid right for?
Mid-market manufacturers, distributors, and logistics operators on Dynamics 365 Business Central. The operational footprint that works best: 100 to 3,000 employees with a dedicated operations function. Below 100 employees, signal volume may not justify the deployment. Above 3,000, we scope differently. Either end of the range is worth a conversation.

From our insights

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How to unify ERP, CRM, and operations data (without ripping everything out)
The real cost of fragmented data isn't the gap: it's the decisions made without the full picture. This guide covers integration patterns that work without a rip-and-replace.
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Why your BI implementation will fail: 4 pitfalls we've seen firsthand
Most BI projects fail not because of the tool, but because of the four things that happen before anyone opens a dashboard. We've seen each one kill a deployment.
Read →

Related reading: Decision Infrastructure vs. Decision Intelligence: what makes them different →

Start with a free Decision Latency Audit.

We map exactly where your BC data is getting stuck, what it's costing you in decision latency, and what OpsGrid would change. No slides. No obligation. 60 minutes.

Book a discovery call →
Not the right role? For Ops Heads & Plant Managers: how OpsGrid works day to day → For CIOs & IT leaders: data handling and integration →