OpsGrid · Manufacturing · Dynamics 365 Business Central required · Active Beta

Production delays hit Business Central Tuesday. Your plant head finds out Friday.

The signal is in BC. Production order at risk, stockout before the next run, cost variance 18% above plan. It has no owner. It has no path to a decision. It surfaces in a report that nobody reads until Thursday.

Signal Route Approve Execute Audit
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What OpsGrid surfaces from BC

Three signals in Business Central right now — none of them have an owner

OpsGrid monitors BC continuously. When a threshold is crossed, it ranks the signal by cost impact and sends it as an actionable card to the named owner in Teams.

Production risk
PRO-2026-0042 — Athens Chair line at risk
  • Material shortage: fabric component below safety stock
  • 2 production days remain before customer commit
  • Exposure: $22,400 order + £8K OTIF penalty
Critical · Unrouted
Inventory risk
ATHENS-CHAIR-BLK — Stockout before next run
  • 4 days stock remaining at current sales velocity
  • Next production run: 12 days out
  • Exposure: $5,900 in backorders accumulating daily
Critical · Unrouted
Cost variance
Line 3 — Cost 18% above standard
  • Material substitution approved but not updated in BC
  • Variance widening for 9 days — no owner assigned
  • Exposure: £3,200 margin erosion this month
Warning · No decision
How OpsGrid closes the gap

Signal to decision in Teams — not in a Friday report

Signal

BC crosses a threshold — production at risk, material short, cost variance. OpsGrid detects it and ranks by cost impact.

Route

Plant Head gets production risk. Production Manager gets schedule conflicts. Procurement Lead gets material shortage. One person per signal. SLA clock starts.

Approve in Teams

Owner reviews the recommended action in Teams — no BC login, no new app. Approve, reject, or escalate with one tap.

Execute

Approved action writes to BC — draft purchase order, rescheduled production order, transfer order. Nothing posts without explicit approval.

Audit

Every decision, override, and outcome logged. Who decided, when, what BC data they saw, what happened next.

COO escalation path: If the Plant Head doesn't respond within the configured SLA, the signal escalates automatically — no manual chasing, no missed Friday meeting.
Decision owners by signal type
Plant Head Production Manager Procurement Lead COO (escalation)

BC Wave 1 2026 shipped native agents. Does OpsGrid still add value?

Microsoft's Wave 1 2026 shipped task-specific agents — Payables Agent handles invoice matching, Sales Order Agent handles order entry. These are single-task tools. They don't watch production signals. They don't route across signal types. They have no governance layer and no audit trail for operational decisions.

OpsGrid operates across the signals that matter to manufacturing: production at risk, stockout before a run, cost variance widening, procurement lag. It assigns each signal to a named owner, captures the decision, and maintains the trail.

The native agents automate task execution. OpsGrid governs how decisions get made across them. They're complementary. You need both or you have automation without accountability.

What OpsGrid governs in manufacturing
Production order at-risk routing to Plant Head
Stockout signal to Procurement Lead with draft PO
Cost variance escalation with material data
COO escalation if SLA missed
Full audit trail — every decision, override, outcome
Common questions

What mid-market manufacturers ask before deployment

No. OpsGrid connects to Business Central using a service account your BC admin configures with appropriate permissions. It surfaces signals that already exist in BC — production orders at risk, stockout warnings, cost variances — and routes them to named decision owners in Teams with a recommended action. The ERP stays the system of record. OpsGrid is the governance layer that ensures BC data reaches the right person before the cost lands.
Microsoft's Wave 1 2026 shipped task-specific agents: Payables Agent handles invoice matching, Sales Order Agent handles order entry. These are single-task tools with no cross-signal view and no governance layer. OpsGrid operates across signal types — production, inventory, procurement, cost — and routes decisions to named owners with audit trail. The two are complementary: native agents automate task execution, OpsGrid governs how decisions get made across them.
Nothing without explicit approval. When an operational signal surfaces — a production order at risk, a purchase order needed — OpsGrid drafts the corrective action and routes it to the named owner in Teams. The owner approves or rejects in one click. Only after approval does OpsGrid write to BC: draft purchase order, transfer order, or rescheduled production order. The architectural constraint means zero unauthorized writes, not a policy that can be toggled.
Three weeks. Week 1: BC APIs enabled, service account provisioned, decision types configured to your operation — production signals, procurement thresholds, cost variance limits. Week 2: Teams webhook live, approval routing configured. Week 3: Go-live walkthrough with plant and production team, first live signals reviewed, routing adjustments complete. Measurable ROI within 60 days of go-live or we refund 50% of implementation cost.
OpsGrid for other verticals
Distribution
Credit holds, backorder SLAs, and pricing decisions that stall in BC for days.
View distribution →
Logistics & 3PL
Delivery exceptions and invoice disputes scattered across five systems, none of them moving.
View logistics →
Security & Architecture
How OpsGrid connects to BC, what it reads, and what it never writes without approval.
View architecture →
OpsGrid Overview
Decision infrastructure for all BC operators. Signal, route, approve, execute, audit.
Back to OpsGrid →
Active Beta · Mid-market manufacturing

See your BC production signals routed to the right person in one session

We start with a free Decision Latency Audit — map where your BC data is getting stuck and put a number on it. No commitment until you see the cost. Dynamics 365 Business Central required. 3-week deployment. ROI in 60 days or 50% refund.

Book a live demo with manufacturing data →