OpsGrid · Supplier workflow · Business Central

You find out a supplier is late when the production line needs the part.

The missed delivery date is in Business Central. The open PO with no acknowledgement is in BC. The vendor who's been late four times this quarter is in BC. None of it has a named owner. None of it has an approval path. None of it executes without a meeting.

Decision Infrastructure

Not a report. A system with an output.

OpsGrid routes supplier signals to named owners in Teams, captures their approval, and executes the action in Business Central — with a full audit trail. Every step governed.

Signal
BC data crosses a threshold — late delivery, stuck PO, degrading OTD. OpsGrid detects it.
Route
The signal goes to a predefined owner — not a group inbox. One person. One responsibility. SLA clock starts.
Approve
Owner acts in Teams. One click — approve, reject, or escalate. No new app. No BC login required.
Execute
Approved action writes to Business Central. Nothing executes without explicit human approval — architectural constraint.
Audit
Who decided. When. What they chose. Every BC write logged. A defensible record assembled automatically.
Act from Microsoft Teams Predefined ownership — no ambiguity $0 unauthorized BC writes Full audit trail, automatic
The cost of late supplier discovery

When supplier issues surface at the line instead of the PO, you're paying for emergency freight, expedite premiums, and OTIF penalties that were avoidable. A $50M operation losing 3–5 OTIF points to late discovery pays $100K–$200K per year in expedite costs alone. OpsGrid surfaces the delivery risk while there's still time to act.

What OpsGrid surfaces

Five supplier signals. Surfaced before the damage is done.

Supplier performance data your purchasing team currently assembles manually — or discovers too late. OpsGrid pulls it from BC continuously and routes it to the right person.

  • Supplier on-time delivery — worst performers ranked by revenue at risk Not an average. Each vendor's OTD trend with the specific open orders that are exposed
  • Stuck POs — approved in BC, not moving Purchase orders that have been approved but haven't advanced — no confirmation, no shipment notice, no update
  • Overdue deliveries — past promised date with no status update in BC Every line that's past its promised delivery date, ranked by production dependency and days overdue
  • Consolidation opportunities — multiple small POs to the same vendor Where combining open orders reduces freight cost and gives you more leverage on delivery SLAs
  • Open POs by vendor — aged and unacknowledged POs older than your SLA threshold that have not received supplier acknowledgement in BC
OpsGrid supplier signal — live from Business Central
Vendor Reliability Scorecard 5 Vendors Critical Late Delivery 9 POs Stuck in Approval PO Consolidation Opportunities Open Purchase Orders by Vendor

OpsGrid Beta · Dynamics 365 Business Central · sample data

How it works

Supplier risk surfaces in Teams. Approved actions execute in BC.

OpsGrid monitors your Business Central purchasing data continuously. Every open PO, every delivery date, every vendor's on-time history — tracked against configurable SLA thresholds.
When a supplier misses a threshold — delivery date passed, PO unacknowledged, OTD rate degrading — a ranked card fires in Microsoft Teams to your procurement owner. Revenue at risk shown. Days overdue shown. Suggested follow-up attached.
Approve the follow-up action directly in Teams. OpsGrid executes it in BC. Every decision logged. Nothing posts without your confirmation. The supplier performance trail is now yours, not your inbox's.
OpsGrid supplier workflow — live from Business Central
5 Vendors Critical Late Delivery 9 POs Stuck in Approval Draft PO Created in BC Vendor Reliability Scorecard

OpsGrid Beta · Dynamics 365 Business Central · sample data

Management view

The decision funnel, signal health, and full audit trail.

Every supplier decision that ran through OpsGrid — who owned it, when it was acted on, what happened. A defensible record of how your operation handled supplier risk. No export, no pivot table.

OpsGrid Management Dashboard showing decision funnel (surfaced to acted to resolved), signal health by type with response times, and full audit trail of every approved and overridden decision
Decision funnel
Surfaced → Teams → Acted → Resolved. Drop-off at each stage shows where the supplier process breaks — not a tool problem, an operational one.
Signal health by type
Cards sent, approved, rejected, avg response time — per signal type. High rejection on a supplier signal means the threshold fires on noise. Visible and tunable.
Full audit trail
Every supplier decision logged — who decided, when, what they chose. Every BC write recorded with approver. A defensible record assembled automatically.

Actual OpsGrid Beta screenshot · Dynamics 365 Business Central · sample data

What's next
30-minute call
Book a Decision Latency Audit

30 minutes. We identify the 3–5 operational decisions currently slowing your business and estimate what each delay costs. No slides. A number and a map.

Book the call →
LinkedIn
Connect with Christopher Wakare

Christopher leads IQ's deployment work. If you'd rather start with a message, connect on LinkedIn and send a note about what you're running into.

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80%
expedite cost reduction in first 90 days
97%+
OTIF target from 92% baseline
2 wks
from BC connection to live signals

From one active OpsGrid beta deployment · Dynamics 365 Business Central · mid-market manufacturer · baseline at project start, outcomes at 30 and 90 days.